Thanks. I haven't been checking that section.
I'm not writing the label directly. The conversation is here, and I'm keeping that so. I have a question: it's the dubbing facility's fault that the dubbing was so poor. That's reasonable (though it still falls under the direct responsibility of a label). Did they also decide on the poor quality of tape? They made the decision to go with normal bias and not high quality high bias (there are grades to tape bias)? That sounds strange to me. I've only had a couple tapes professionally dubbed for me, but I've been around a tape label or two. That decision rests solely on the label. If a plant is making that call, stop using them. It's incredibly important, and it shouldn't be taken lightly. Spend the extra few bucks. If the project means that much to everyone involved, spend the money. As Mikko said, it isn't that much more money, and it is certainly worth it.
